Howe, IN (October 18, 2024) – Cruiser RV, a leading manufacturer of affordable travel trailers, fifth wheels, and toy haulers, has been recognized by the RV Dealers Association (RVDA) as a Top Manufacturer in Dealer Satisfaction for 2024. This prestigious recognition places Cruiser RV among an elite group of manufacturers to receive the DSI (Dealer Satisfaction Index) Award, which honors companies that achieve the highest ratings in the annual Dealer Satisfaction Survey.
“We are incredibly proud to receive the DSI award this year,” said John Jones, Senior General Manager for Cruiser RV. “Our entire team adopts an ‘all-in’ mentality, and we’ve dedicated ourselves over the past year to implementing best practices focused on product development, quality, and exceptional customer care. This award is a testament to the hard work and dedication of every one of our employees. As we look ahead, we remain committed to enhancing the strong foundation we’ve built and ensuring our products continue to be industry-leading trailers. Our Cruiser Care program has played a crucial role in achieving this milestone by allowing us to deliver superior support and service to both our dealers and customers. We also extend our deepest gratitude to our dealer partners for their unwavering support and invaluable feedback, which help us improve every day.”
Cruiser Care is a comprehensive program that focuses on enhancing the ownership experience, offering top-tier customer support, product warranties, and expert service. It embodies Cruiser RV’s commitment to long-term customer satisfaction by ensuring that every owner receives the highest level of care, from purchase through the lifetime of their vehicle.
The DSI Quality Circle Awards recognize top manufacturers for excellence in dealer and customer support across several key areas. Dealers rate their satisfaction based on four critical categories: Reliability/Quality, Parts, Warranty, and Sales. This year, the RVDA received responses from over 500 dealership locations across the U.S. and Canada, making this recognition a true testament to Cruiser RV’s commitment to excellence and its ongoing investment in the Cruiser Care program.
To learn more about CRUISER RV® products, visit www.cruiserrv.com and join the conversation on Facebook, Instagram and YouTube.
ABOUT CRUISER RV
Since 1988, Cruiser RV has been dedicated to crafting lightweight, high-quality travel trailers and toy haulers for those who love the great outdoors. At Cruiser, we prioritize building durable and dependable RVs that stand the test of time, giving you the peace of mind to explore with confidence. Our towable RVs are designed to provide comfort, and the freedom to fully embrace the American RV lifestyle. Lightweight, easy to tow, and packed with the luxury features our customers expect, Cruiser RVs deliver exceptional value on every journey. Wherever your next adventure takes you, Cruiser RV ensures you experience freedom at every turn. Cruiser RV: Great American Trailers.
