Peace of Mind with Cruiser Care


Pre-Delivery Testing

Every one of our units undergoes a multi-point RV inspection at the end of the line before leaving our facility including testing on the electrical, fresh tank fill and holding tank flooding, plumbing, LP gas, and fuel stations. Additionally, we run rain bay analysis to check for leaks and we conduct monthly road tests to see how each unit drives, ensuring the ultimate roadworthiness. We do these exhaustive tests so you can rest assured that your trailer is safe and road-ready the moment it arrives

State-of-the-Art Facilities

Producing the best trailers means having the best facilities. Our custom-built, state-of-the-art production, warehouse, parts and cabinet shop facilities help us efficiently build high-quality units and safely house materials and spare parts indoors, away from the weather. A new, optimized 80,000 square-foot parts and service center lets us stock more parts and get them out to you faster than ever before. If you need a replacement part, it can now ship within 24-48 hours for quick fixes when you need them.

Triple Warranty Protection

After purchasing your trailer, Cruiser has your back! Our employees take pride in building a great product, but we all know that things happen on the road. That’s why our trailers come with not only two manufacturer warranties, with our 1-year limited manufacturer warranty and our 3-year limited structural warranty, but we partner with the best suppliers in the industry, many of who provide multi-year warranties on their components, inlcuding tires. Triple warranty protection gives you peace of mind as you head out on your journey

Easy RV Management

Have a wealth of helpful information about your RV at your fingertips with the MyCruiser mobile app. Link your RV to the app to easily monitor warranty information and sales and parts orders for the ultimate in transparency. Set push notifications to keep you informed of shipping or warranty claims, to remind you
about routine maintenance, or with consumer rally updates. Quickly find a Cruiser dealer wherever you are with the app’s dealer locator tool. And browse helpful content including checklists, how-to-articles, videos and podcasts.

Support When You Need It

Issues happen out on the road. When you need support, we’re always ready to help. Our live chat feature connects you to an expert instantly or, if you prefer to call, service calls are answered by experts who can answer your questions quickly. Our new online catalog makes it easy to order new parts, with many shipping out in 24-48 hours, and warranty claim pre authorizations processed within 24 hours, so you can get exploring again.