Warranty Information

3-YEAR LIMITED STRUCTURAL WARRANTY

The limited structural warranty covers your RV for a period of three years from the date of purchase by the original owner. This structural warranty covers the workmanship attributable to cruiser’s manufacturing and assembly of the structural portions of your RV. Structural coverage includes:

  • Skeletal framing (wall studs, floor joists, roof rafters)
  • Sidewalls (laminated & non-laminated)
  • Roof (laminated & non-laminated)
  • Roof materials Installation
  • Floor (laminated & non-laminated)
  • Front & rear walls (laminated & non-laminated)
  • All slide out boxes & applicable structural components

Effective Cruiser Recreational Vehicles manufactured on or after November 1, 2017.

1-Year Limited Warranty

  • Covers your RV for a period of 1 year from the date of purchase by the original owner.
  • This limited warranty covers deffects in materials & workmanship supplied by and attributed to manufacturing & assembly of the RV.

ABOVE & BEYOND

Cruiser partners with the best suppliers in the industry and many components are covered by suppliers beyond the Cruiser 1-year limited warranty.

2 Years

  • Arterra – Converter
  • Atwood – Stove/Oven
  • Atwood – Furnace
  • Atwood – Ranges
  • Coleman – Air Conditioner
  • Crane Composites – Exterior Fiberglass
  • Dometic – Air Conditioner (Parts And Freight 2 Years)
  • Dometic – Refrigerator (Parts And Freight 2 Years)
  • Dometic – Refrigerators
  • Dometic – Brand Air Conditioners
  • Dometic – Toilets
  • Dometic Furnaces
  • Dyson – G3 Vacuums
  • Fantastic Fan – (Dome – Lifetime)
  • Lionshead – Specialty Tires & Wheels – Complimentarytwo (2) Year Roadside Assistance Program)
  • Progressive Dynamics – Converter
  • Suburban – Furnace (Heat Exchange 5 Years)
  • Suburban – Water Heater (Tank 3 Years)
  • Suburban – Cooking Appliances
  • Tekmodo – Lamination Panels
  • Thetford/Norcold – Dual Electric Refrigerators
  • Ventline – Power Fan
  • Winegard – Antenna System Parts
  • Winegard Roadstar – Antenna System Parts

3 Years

  • BGS – Graphics (5 Year Limited)
  • Mor/Ryde – Rubber Suspension System (Is System 5 Years, Cre System 2 Years)
  • Onan – Generator Engine (Electrical 2 Years)

5 Years

  • Dexter-Axles
  • Lionshead – Manufacturer’s Defect Warranty

6 Years

  • Tredit Tire – Rainier/Sailun Tires
  • Tredit Tire – Trailer King Tires

7 Years

  • Fantastic Vent – (7 Year Parts 2 Year Labor /Freight)

12 Years

  • Alpha Systems-Roofing Material
  • Dicor – Roofing Material

25 Years

  • Dyna Span – Floor Decking
  • Wesco – Flex Pex Piping (Fittings 10 Years, Exclusions)

Lifetime

  • Tredit-Aluminum Wheels (Steel 2 Years)

THIS IS ONLY A SUMMARY. FOR COMPLETE INFORMATION REGARDING THE ACTUAL WARRANTY STATEMENT(S) CONSULT THE WRITTEN LIMITED WARRANTY PROVIDED BY EACH SUPPLIER WHICH CAN BE FOUND IN THE COMPONENT SUPPLIER OWNER’S MANUAL INCLUDED WITH YOUR RECREATIONAL VEHICLE OR ON THE SUPPLIER(S) WEBSITE.

Vendor Warranty/Parts Contacts

At Cruiser RV, it is our mission to provide you with the best possible camping experience. In an effort to get you the quickest response possible, below are phone numbers for the manufacturers of many of the items used in your RV. Check the brand name on the product to determine the correct vendor.

This list is provided for your benefit, so that you can quickly speak to the product manufacturer directly. If you prefer to work through Cruiser RV’s Network of Authorized Dealers and need assistance in locating your nearest dealer or authorized service center, feel free to contact Cruiser RV Customer Service at (260) 562-3500.

(Refrigerators, Air Conditioners, Awnings, Commodes)

1-800-544-4881

(Furnaces, Water Heaters, Ranges)

1-877-294-8997

(Frames, Axles, Jacks, Trail-Air, Windows, Hydraulic Slide-Out Systems)

1-866-524-7821

(Refrigerators)

574-293-1581

(Tires and Wheels)

1-877-845-8750

(Refrigerators)

1-888-354-5792

(TVs, DVD Players)

1-888-354-5792

(Microwaves, Ovens, Radios, Fireplaces)

1-888-354-5792

(Jensen Audio & Video Products; Electronics)

1-877-845-8750

(Day/Night Shades)

1-800-804-1757

(Rubber Suspension System)

1-574-293-1581

(Furnaces, Water Heaters, Ranges))

1-423-775-2131

(Ranges, Refrigerators)

US: 1-866-698-2538 CA: 1-800-807-6777

(Electric Slide-Out Systems)

1-800-347-2232

KIB

(Monitor Panels)

1-800-250-7051

(Power Convertors, Artis Water Pump)

1-877-294-8997

(Sharp TV, Sansui TV, Frigidaire OTR)

1-800-772-7262

B&B

(Black Tank Flush System)

1-574-259-7838

(Furniture)

1-574-266-8400

(Generators)

1-800-888-6626

(Hi Pointe Microwaves)

1-574-848-1118

(Greystone Fireplaces)

1-574-971-4490

(Genesis Audio, Toshiba TV)

1-574-970-8349

(Trekk Flooring)

1-800-621-2278

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